IT4IT™ Workshop

Implementation of an end-to-end IT business model

Requirements:
  • Basic knowledge of IT4IT

This management workshop is a continuation of the introductory IT4IT Intro course, the participants of which became familiar with the benefits of IT4IT, its basic principles and the way in which IT4IT can be used to manage specialists using ITIL and other usual best practices for their work, intended for middle management and specialists.

The course is designed for CIOs and key associates responsible for fulfilling today's typical IT assignment. We organize public workshops for the exchange of opinions between managers of several companies and organizations, or private workshops for managers of one or more friendly organizations.

What will you learn

More information
  • Overview of the potential of IT4IT to solve specific current tasks
  • Get prepared for IT4IT Foundation, which is more focused on details
  • Receive instructions for selecting and using individual IT4IT management tools
  • Build the project architecture, leverage benefits and build a team responsible for implementation

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Timeline

Day 1

09:00 – 12:30 When to go for IT4IT
  • How it can help you
  • End-to-End IT Business
Strategy to Portfolio
12:30 – 13:30 Lunch break
13:30 – 17:00
  • Requirement to Deploy
  • Request to fulfill

Day 2

09:00 – 12:30
  • Detect to Connect
  • How to implement IT4IT
  • IT4IT benefits generated
12:30 – 13:30 Lunch break
13:30 – 17:00
  • Case Studies
  • IT4IT a leading ITSM best practice ITIL
  • KPI + IT Toolkits
  • IT4IT optical control system test
  • Block length 90 min.
  • Teaching hours 16
  • Refreshments Yes
  • Exam Yes

On the 1st day, we will go through typical situations in a company's life in which IT4IT is beneficial - for accelerating the response to business needs, increasing empathy, increasing efficiency, reducing the risk of malfunction, and more. Then we will look at the new tools that IT4IT puts in the hands of managers to solve these tasks.

On the 2nd day, we will finish introducing the tools and move on to the usual pitfall, which is the approach to implementation - we will show where to start, where to continue, where to end, what to do and what not to do. We will show examples of successful implementations in companies that, together with IT vendors and consulting firms, participated in the creation of IT4IT, and we will also add our own experience from the Czech Republic. We will go through the issue of IT tools supporting the acquisition of data needed for IT management.

Frequently asked questions

All questions

What is IT4IT?

IT4IT is an end-to-end IT business model, independent of vendors and the field of business, giving recommendations for increasing the flexibility of responding to business requirements, the speed of delivery of innovations, the availability and reliability of IT products and services, and of course also for increasing efficiency.

What is ITIL?

The acronym IT Infrastructure Library represents the know-how of best practices used by organizations for effective IT Service Management. Key benefits include:

  • effective investment in IT

  • management management system

  • increasing the availability and quality of services

How does IT4IT relate to the ITIL framework and ITSM?

IT4IT builds on older best practices, such as ITIL, and learns from their inadequacies due to their focus but also to age and the associated change in individual aspects of the IT business.

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