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Frequently Asked Questions
What is IT4IT?
IT4IT is an end-to-end IT business model, independent of vendors and the field of business, giving recommendations for increasing the flexibility of responding to business requirements, the speed of delivery of innovations, the availability and reliability of IT products and services, and of course also for increasing efficiency.
What is ITIL?
The acronym IT Infrastructure Library represents the know-how of best practices used by organizations for effective IT Service Management. Key benefits include:
effective investment in IT
management management system
increasing the availability and quality of services
How does IT4IT relate to the ITIL framework and ITSM?
IT4IT builds on older best practices, such as ITIL, and learns from their inadequacies due to their focus but also to age and the associated change in individual aspects of the IT business.
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