Scrum⁴ Operations

Scrum for the needs of common roles of the entire operative

Requirements:
  • Passive knowledge of the English language

For everyone who wants to transform to more agile ways of working, increase operational efficiency and build a more agile organization.

Target group:

  • Project managers

  • Operations managers

What will you learn

More information
  • Effective management of meeting outputs and responses to unexpected barriers
  • Raise change management to a professional level as well as the so-called "business as usual"
  • Get closer to your internal and external customers and thus their satisfaction
  • Streamlining the key processes of all departments, limiting their interdependence and increasing the degree of cooperation and self-management

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This course can be customized - either as an individual training 1:1 or for your team. Just leave us your contact and we will contact you with options tailored to your needs.

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Timeline

Day 1

09:00 – 12:30
  • Setting up the team’s way of working
  • What factors determine the ideal approach to a project?
  • In which part of the Operations process can Scrum help and where is another way better
12:30 – 13:30 Lunch break
13:30 – 17:00
  • Agile Operative Roles and Their Responsibilities
  • How to Gradually Increase Role Maturity Across All Levels
  • Characteristics of a Successful Agile Leader
  • Agile Pyramid, Principles and Values
  • Higher Pressure = Higher Productivity?

Day 2

09:00 – 12:30
  • Types of meetings
  • Outcomes and how to measure them, how to set an effective goal
  • Key Scrum deliverables and what they commit the team to
  • Dependencies, silos x self-managing teams and collaboration
12:30 – 13:30 Lunch break
13:30 – 17:00
  • How to make an Agile system work
  • Case studies
  • Effective KPIs setting and how to connect it to performance measurement
  • Do we need conflicts?
  • Empathy mapping
Summary, conclusion
  • Identification of individual outputs
  • Solutions you can implement immediately
  • Block length 90 min.
  • Teaching hours 16
  • Refreshments Yes
  • Exam Yes

Scrum⁴ Operations contains many practical examples, exercises and tools. You will also find templates and tips for facilitation techniques that help with project management. As part of the training, we regularly summarize key knowledge for the test, but also for practice. Last but not least, we develop the creation of individual solutions that can be applied immediately in practice.

The course does not require entry requirements. Knowledge and practical experience of Scrum is therefore not a requirement, but can be an advantage.

The basis of the Scrum⁴ Operations course is the Scrum methodology to a similar extent to the Scrum Master. However, the course is adapted to the environment of employees responsible for operations (Operations).

At least basic knowledge of English - materials are available only in English.

By reading the Scrum Guide material, you will increase the effect of the training for you and others in the course.

Prestigious certification included

Scrum⁴ Operations

The final exam takes the form of a written test with the choice of the correct answer from the test questions.

Certification instructions

Exam format

40 questions

90 minutes

Passing score 65%

Frequently asked questions

All questions

What is Scrum?

Scrum is an agile project management framework that focuses on efficient and flexible value delivery. It is an iterative and incremental approach to project management that emphasizes flexibility, collaboration, and continuous reflection and improvement.

While classic Scrum captivated the IT world as a revolutionary methodology for project management, Scrum for non-IT teams brings this proven framework into a new world of possibilities. From marketing campaigns to product development, Scrum for non-IT teams is a flexible tool that delivers solutions for every task.

How does the final exam and certification work?

The final exam can be taken:

a) Online from the comfort of your home.

b) On paper at the TAYLLORCOX campus.

If you are interested, you can purchase additional exam insurance, with which you get a second attempt for free in the event of failure on the first attempt.

The outcome of a successfully completed exam is a prestigious, accredited and globally recognized certificate.

What is the difference between AgileSHIFT, Scrum and PRINCE2 Agile?

SCRUM is an agile framework designed to help you manage any change in the organization (e.g. website redesign, new information system, etc.). SCRUM can be used independently or as part of an agile project, e.g. in combination with PRINCE2 Agile.

AgileSHIFT™ is not about one specific change, but about a comprehensive change of the entire organization - its culture and approach in order to succeed in a dynamically changing environment. In addition, AgileSHIFT™ does not see this change as a time-limited project, but rather as a continuous process.

The main mission of PRINCE2 Agile is to help professionals manage individual projects and successfully combine best practice in project management with agile approaches such as SCRUM or Kanban. Thus, PRINCE2 Agile is directly intended for project managers and members of project teams.

AgileSHIFT is about a comprehensive change of attitude and culture within the entire organization. And this change isn't just about the initial set of steps. It is a long-term process motivated by continuous improvement.

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