ITIL® 4 Intro

Explore the Core of Computer Science!

Requirements:
  • Nevyžaduje praxi

Who is this course for?

This course is designed for individuals interested in learning the fundamentals of computer science and programming. Whether you are a student preparing for a technology-related career, a professional looking to switch fields, or a hobbyist eager to understand more about software development, this course offers the foundational knowledge you need to get started.

By enrolling in this course, participants will gain a solid understanding of basic programming concepts, algorithms, and systems architecture. This will equip them with the skills necessary to tackle more advanced topics in the field or apply their knowledge practically in tech-based projects.

Target audience:

  • Beginner programmers seeking a strong foundation in computer science.

  • Students in related fields like mathematics or engineering who require a grounding in programming.

  • IT professionals who want to refresh or update their knowledge in fundamental computer science.

  • Educators and trainers looking to enhance their teaching arsenal with computer science basics.

  • Hobbyists and DIY enthusiasts who wish to start building tech-based projects.

What will you learn

More information
  • Programming fundamentals
  • Data structures and algorithms
  • Software debugging techniques
  • Basic web development skills

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This course can be customized - either as an individual training 1:1 or for your team. Just leave us your contact and we will contact you with options tailored to your needs.

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Timeline

Day 1

Introduction to ITIL
  • ITIL v3 vs ITIL 4 Update
  • How the 5 Lifecycle stages follow ITIL 4
  • How to map the existing 26 ITIL v3 processes to the ITIL 4 model
ITIL 4
  • Service Value Chain
  • 7 Key Principles
  • 4 dimensions of IT Service Management
ITIL 4 benefits
  • Business Value ITIL 4
  • Key concepts and news
  • Lean IT, Agile, DevOps, Change Management
ITIL 4 Certification
  • News
  • How to upgrade from ITIL v3
  • Changes to the certification scheme
  • Career roadmap according to ITIL 4 Update
  • Block length 90 minutes
  • Teaching hours 3
  • Refreshments Yes
  • Exam No

We will introduce you to the basic principles of ITIL, which are based on the old version and remain in the new one. We will show you the differences and benefits of ITIL 4. And we will also focus on certification.

The TAYLLORCOX roadmap shows you the best way to ITIL 4 certification.

Frequently asked questions

All questions

What are Intro courses?

These are short managerial introductions to individual methodologies that will introduce you to the issue and help you decide on the right course.

Will I get a certificate after attending an Intro course?

Yes! After the training, you receive an internationally recognized certificate for participating in the training.

What is ITIL?

The acronym IT Infrastructure Library represents the know-how of best practices used by organizations for effective IT Service Management. Key benefits include:

  • effective investment in IT

  • management management system

  • increasing the availability and quality of services

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