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ITIL® 4 Foundation | 2 days
The most sought-after ITIL management certificate 1/3 faster
- Nevyžaduje praxi
For busy managers who need an effective and fast solution, the two-day intensive ITIL 4 Foundation course is the ideal choice.
Compared to the three-day course, this shortened format focuses on more key concepts and preparation for the certification exam without sacrificing quality. You will get the same qualification with a smaller time investment, which is the perfect solution for managers with a busy work schedule.
What will you learn
More information- Get ready for the certificationexam
- Learn to work with the ITIL Service Value Chain
- Gain an overview of the principles of ITIL 4 evolution
- Use the potential of ITIL in combination with DevOps, Agile, Lean IT, etc.
Terms
Fully booked
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Timeline
- Block length 90 min.
- Teaching hours 16
- Refreshments Yes
- Exam Yes
The intensive 2-day course is intended not only for new applicants, but also for existing ITIL v3 graduates who want to upgrade their knowledge to the latest version. We strongly recommend not taking a shorter bridge course, due to the extensiveness of the topic.
The certification exam takes place online after completing the course. Candidates will receive a voucher with which they can book the final exam date themselves.
The course has a Czech explanation, English training materials (official ITIL education kit) and an exam in English. Therefore, at least passive knowledge of the English language is required. The course itself does not require previous experience with ITIL & ITSM.
Prestigious certification included
ITIL 4 Foundation
The course includes 2 official practice tests and a PeopleCert certification test.
Participants will receive an ITIL Foundation workbook containing all presentation materials, course notes, case studies and practical exams.
As part of purchasing a voucher for the certification exam, you can also purchase the following optional services:
Take2 - Exam insurance and the option of a free retake
PeopleCert Plus Membership - Exclusive membership with access to digital resources, updates, Take2, and other benefits.
PeopleCert Exam Voucher Extension - Extension of the voucher's validity by 6 months.
Exam format
Exam format
Number of questions: 40
Test duration: 60 minutes
Min. pass: 65% (26 out of 40)
Assessments: No. Closed book policy.
Course materials/certification: English only
Qualification requirements: None. General IT knowledge is an advantage.
Certificate validity: 3 years
Frequently asked questions
All questionsHow quickly can I get ITIL certification?
Our intensive two-day training will prepare you perfectly for the ITIL® Foundation exam in just 16 hours of instruction. You don’t have to spend weeks studying on your own – in just two days, our experts will teach you everything you need to pass the exam and earn the prestigious certification. The course is designed specifically for busy managers who need an efficient and fast path to certification.
How long is the ITIL 4 Foundation course?
Get your ITIL certification fast, according to your needs! We offer both two-day and three-day ITIL Foundation courses that will fully prepare you for the exam. If you are short on time, our intensive two-day course will allow you to get certified efficiently and quickly. For those who prefer more time to study and prepare, we also have a more convenient three-day option. After completing the course, you can take the exam immediately and receive your certificate within 2-3 business days.
Why is ITIL still relevant?
ITIL 4 is the latest version of the world's leading IT Service Management (ITSM) framework that helps organizations align IT services with business needs, improve efficiency, reduce costs, and deliver better customer experiences. ITIL remains relevant in 2024 due to its ability to support digital transformation, agility, flexibility, and value creation with partners and customers. ITIL 4 provides a comprehensive approach to IT management that considers technology, processes, people, and value streams.
Can the PeopleCert exam be retaken?
Taking an exam means investing time, money, and energy. Wouldn't you like to take the exam knowing that if you don't get the result you expected, you can retake it at a fraction of the cost? In case of an unsuccessful result, the Take2 option is available exclusively through Online Proctoring.
If you purchase Take2 exam retake option and fail your first exam, you can retake the exam at no additional cost. Once your official results are available, you will be notified by email to register for the retake exam. The exam will be administered via Online Proctoring, which gives you the flexibility to take the exam at a time that is convenient for you. You have up to 6 months to prepare for and take the retake exam from the date of your first exam.
Can the validity of the exam voucher be extended?
Vouchers for PeopleCert online certification exams are issued with limited validity. Requests to extend vouchers are subject to a fee charged by the PeopleCert authorizing body.
The validity of an online exam voucher can be extended by 6 months.
In order for the voucher to be extended, it must still be valid and before its expiration date. If the voucher is no longer valid, an extension cannot be purchased and a new voucher must be purchased.
Voucher extensions can be purchased for the following exams:
ITIL®
MoP®
M_o_R®
MSP®
P3O®
PRINCE2®
PRINCE2 Agile®
*The voucher must be purchased from TAYLLORCOX. Vouchers from other suppliers cannot be extended by TAYLLORCOX.
What is PeopleCert Plus Membership?
PeopleCert Plus is an exclusive annual membership that opens the door to all the essential tools you need for successful certification and maintaining your expertise. Whether you are preparing for ITIL®, PRINCE2®, or other globally recognized PeopleCert certifications, Plus membership gives you a head start.
What you get with membership:
Access to the official library - get unlimited access to more than 150+ official publications - manuals, practical guides, templates, studies, and more.
Mock exams & exam insurance (Take2) - prepare without stress. If you don't pass the exam the first time, you get a second attempt for free.
Digital badges and expert profile – share your achievements with digital certificates and gain access to the professional CPD (Continuing Professional Development) portal.
Maintain the validity of your certifications – collect CPD points every year and extend the validity of your certifications without having to retake the exams.
Exclusive webinars & masterclasses - gain access to expert lectures and webinars with industry experts.
Practical templates and guides - ITIL® Practice Guides, process templates, roles, checklists, implementation examples, and more.
Why PeopleCert Plus?
Higher exam success rates thanks to preparation with official resources
Save money on retakes
Get long-term access to up-to-date know-how
Ideal for individuals and corporate teams
Membership is mandatory but highly recommended, especially if you want access to mock tests, second attempts, or official study materials. The benefits apply to any exam you take during your membership.
After paying for your order, we will send you an access code and instructions for activating your membership in your PeopleCert account.
Your next career step
ITIL® 4 Foundation
Fundamentals of digital transformation and transition to modern Service Management
ITIL 4 Specialist: Drive Stakeholder Value
It involves collaboration between the service provider, customers, suppliers, and partners
ITIL® 4 Specialist: High Velocity IT
How to use Agile, Lean, Cloud and Automation for fast delivery and maximum value
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