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IT4IT™ Praktical Workshop (uBanq)

Understand the concept of IT4IT

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Who is the course for

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The simulation is intended for organizations or individuals who are involved in IT service management and want to better understand the concepts and procedures of the IT4IT framework.

This simulation helps participants explore the principles of IT4IT and improve their skills in areas such as IT process management, service management and IT operations optimization.

It is suitable for managers, architects, consultants and other IT professionals who want to better understand and more effectively implement the IT4IT framework in their work environment.

What will you learn

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  • Understand IT4IT concepts
  • Show managers the benefits of end to end IT
  • In a safe simulation environment, test the benefits of IT4IT for your company
  • Master IT4IT in a different way than through an educational course, without theory

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This course can be customized - either as an individual training 1:1 or for your team. Just leave us your contact and we will contact you with options tailored to your needs.

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Timeline

Day 1

09:00 – 10:30
  • In each round, the team gains new information about the market and how customers respond to UBANQ's services. Based on this, he creates a plan for the next round. What are the priorities this round? What new services you will implement and what improvements you plan to make to existing services.
10:30 – 10:45 Coffee break
10:45 – 12:15
  • After planning the activities, the team begins to plan the time allocation for these projects in the "Work in Progress" table. At this stage, the Game Leader can inject new work tasks, issues and bug reports into the simulation. All these unplanned activities cost you extra time and money.
12:15 – 13:15 Lunch break
13:15 – 14:45
  • The Game Leader will evaluate the volume, scope and quality of the work performed. This result will determine the score of your teams. Points are included in the score for meeting project parameters, such as expected revenues, costs, profit, increase in clients and market share.
14:45 – 15:00 Coffee break
15:00 – 17:00
  • After each round, the team receives feedback from the Game Leader. You will discuss what went well and what you can improve for next time. In this phase, Game Leader will show you the practical aspects of IT4IT and its use for solving managerial tasks.
  • Block length 90 min.
  • Teaching hours 8
  • Refreshments Yes
  • Exam No

One-day training for 8-12 participants.

Frequently asked questions

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What are Business Simulations?

Business Simulations are interactive workshops in which teams of employees work on challenging issues within a simulated environment. The environment can be the same or a totally different context to the 'normal' working environment. In a simulation each participant will play a role and has specific tasks, responsibilities and authority.

How does the simulation work?

Participants must discuss and agree how they will work together as a team. Business Simulations are facilitated by trainers who provide the team with support and instructions and who also helps the team reflect on their experiences and what they have learned. The facilitator can also help reflect on how to translate the learning points into the participants own working environment. Simulations are played in a number of rounds so that participants can see, feel and experience improvements as the simulation progresses. It is the reflection moments between rounds when people learn and make improvement choices that will have an impact in the next round.

How many participants are required for the simulation?

Our business simulations are designed for a group of 8 - 12 participants.

Download the app,
before you come to the course

Contains consolidated terms and definitions of thousands of managerial terms in the field of project, program, portfolio, risk, enterprise architecture, security and personal data protection.

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