MSP Combo (F+P)

Dive into CS: From Basics to Breakthroughs

MSP® defines the roles and responsibilities of all those at the managerial and strategic level of interest in program management.

Managing Successful Programs will provide you with effective program leadership, flexibility in management, decision-making and distribution of authority. The key positions that should control program management are:

  • Sponsor

  • Senior responsible owner

  • Program / Project Manager

  • Business Change Manager

  • Chief Executive Officer, Chief Operating Officer

What will you learn

More information
  • Define and transform strategic goals into projects
  • MSP as the key to success and strengthening competitiveness
  • Competitive organizations manage their own excellently compared to others
  • Transformation and adaptation of benefits in terms of business, product or technology

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Timeline

Day 1

09:00 – 10:30 Introduction to MSP®
  • What is a Program
  • What is Program Management?
  • MSP Program Structure
10:30 – 10:45 Coffee Break
10:45 – 12:15 Framework & Concept
  • Principles
  • Governance Topics
  • Transformation Flow
  • Management Strategies & Planning
12:15 – 13:15 Lunch Break
13:15 – 14:45 Program Vision
  • What is a vision?
  • How to define a vision correctly?
  • Correct program setting
  • Program mandate - prerequisites
  • Link to organizational policy and strategy
  • Program preparation and planning
14:45 – 15:00 Coffee Break
15:00 – 17:00 BluePrint
  • What is a Blueprint?
  • What must be included?
  • Blueprint design and preparation
  • Linking BluePrint to strategic objectives
Program setting
  • PDD (Programme Definition Document) design
  • Project and programme documentation
  • Program vs. Business Case

Day 2

09:00 – 10:30 Planning
  • Program Development
  • Plan vs. Financial Management
  • Program Documentation
  • What Does Program Planning Require?
10:30 – 10:45 Coffee Break
10:45 – 12:15 MSP® Benefits
  • Key Program Elements
  • How the Program Meets Strategic Objectives
  • Relationship Planning and Benefit Maps
  • Planning and Implementing MSP Benefits
12:15 – 13:15 Lunch Break
13:15 – 14:45 Program Office
  • Key Roles and Responsibilities
  • Programme Office in the Organization
  • Office Organizational Structure
  • What is and is not a Program Office
14:45 – 15:00 Coffee Break
15:00 – 17:00 Business Case
  • Stakeholders
  • Design, Development and Implementation
  • Business Case according to MSP Methodology
Stakeholders
  • Map and Matrix of MSP® Roles
  • Leadership vs. Management
  • Roles and Involvement of Stakeholders
  • Stakeholder Management and Involvement

Day 3

09:00 – 10:30 Managing the Tranches
  • Why we need Tranches
  • Implementing policies and procedures
  • Managing and controlling risks, incidents and problems
10:30 – 10:45 Coffee Break
10:45 – 12:15 Quality Management
  • Quality Processes
  • Quality Requirements in SMEs
  • Configuration Management
  • Critical Success Factors
  • Information Management Strategy
  • Quality Mng. Strategy and Planning
12:15 – 13:15 Lunch Break
13:15 – 14:45 Risk Management
  • Risk Management and Problem Solving
  • Risk Management Principles, Approaches and Strategies
  • Program Change Management and Control
  • Program Closure
Formal Completion
  • Acceptance, Handover, Final Review
  • What is Key to Completion / Closure
  • Practical Work
14:45 – 15:00 Coffee Break
15:00 – 17:00 Exam Preparation
  • Review Practice Tests

Day 4

09:00 – 10:30 Practitioner I.
  • Vision
  • Management Topics
  • Benefits Administration
  • Blueprint Design and Delivery
  • Organization and Program Office
  • Leadership and Stakeholder Engagement
10:30 – 10:45 Coffee Break
10:45 – 12:15 Practitioner II.
  • Business Case
  • Planning and Control
  • Risk and Open Point Management
  • Quality Management and Assurance
12:15 – 13:15 Lunch Break
13:15 – 14:45 Trans. Flow | Best-Practice
  • Program Identification
  • Program Definition
  • Tranche Management
  • Capability Delivery
  • Benefit Realization
  • Program Closure
14:45 – 15:00 Coffee Break
15:00 – 17:00 Practice Exam
  • Tips and Techniques
  • Sample Exam
Homework

Day 5

09:00 – 10:30 Introduction to the MSP Exam
  • Pre-Course Briefing
10:30 – 10:45 Coffee Break
10:45 – 12:15 MSP Sample Exam 1
  • MSP Practitioner Practice Exam
  • Review Questions and Answers
12:15 – 13:15 Lunch Break
13:15 – 14:45 MSP Sample Exam 2
  • MSP Practitioner Practice Exam
  • Review Questions and Answers
14:45 – 15:00 Coffee Break
15:00 – 17:00 MSP Case Study
  • Scenarios
  • MSP Practitioner Final Exam Preparation
  • Block length 90 min.
  • Teaching hours 40
  • Refreshments Yes
  • Exam Yes

Each participant will receive an Education Kit containing full-fledged accredited materials and sample exams in English.

The certification exam is held online after the course. Candidates will receive a voucher with which they can book their own final exam date.

Prestigious certification included

MSP Foundation & Practitioner

The course includes official practice tests and the PeopleCert MSP® Foundation and Practitioner certification test.

As part of purchasing a voucher for the certification exam, you can also purchase the following optional services:

  • Take2 - Exam insurance and the option of a free retake

  • PeopleCert Plus Membership - Exclusive membership with access to digital resources, updates, Take2, and other benefits.

  • PeopleCert Exam Voucher Extension - Extension of the voucher's validity by 6 months.

Certification instructions

Exam format

Exam format

MSP Foundation

  • 60 minutes, 75 questions, language: English, 50% passing score

MSP Practitioner

  • 150 minutes, 8 sets of questions (each consisting of 10 sub-questions), passing score: 40 correct answers out of 80 (50%), language: English

Frequently asked questions

All questions

What is the difference between a project and a program?

The program (MSP) consists of specific projects (PRINCE2) that have a common goal or project objective. If we are tasked with a more complex transformation or the realization of organizational, business or strategic goals, as a rule, the realization of this goal will require the management of more than one type of project.

That's exactly what Managing Successful Programs (MSP) is all about. Program goals are always at a strategic level and aim to meet organizational, business or transformational goals.

What is the difference between project, program and portfolio management?

Management of Portfolios will help you implement strategic goals and plans. By introducing MoP, you maximize ROI (return on investment), you adjust the priorities of projects and programs according to your needs, and all this with the allocation of only those resources (not only financial) that have been set aside for these activities.

In the role of Portfolio Manager, you will be primarily responsible for planning, controlling and managing strategic goals with the help of PRINCE2 projects and MSP Programs.

In other words, project and program management focuses on getting things right. Management of Portfolios is about doing the right things.

How can I take the final exam and get certified?

Final exam is included in the training price and takes place after the training. You can choose between two exam formats:

a) Paper-based at TAYLLORCOX Campus.

b) Online. You will receive an exam voucher along with instructions on how to book your online exam.

You can choose your preferred exam format on the first day of training. You can also purchase Take2 Option, with which you get a second attempt free of charge in case you fail your first exam attempt. Second attempt always takes place online.

You can download your PeopleCert certificate 2-3 business days after you have successfully passed the final exam.

Can the validity of the exam voucher be extended?

Vouchers for PeopleCert online certification exams are issued with limited validity. Requests to extend vouchers are subject to a fee charged by the PeopleCert authorizing body.

The validity of an online exam voucher can be extended by 6 months.

In order for the voucher to be extended, it must still be valid and before its expiration date. If the voucher is no longer valid, an extension cannot be purchased and a new voucher must be purchased.

Voucher extensions can be purchased for the following exams:

  • ITIL®

  • MoP®

  • M_o_R®

  • MSP®

  • P3O®

  • PRINCE2®

  • PRINCE2 Agile®

*The voucher must be purchased from TAYLLORCOX. Vouchers from other suppliers cannot be extended by TAYLLORCOX.

Can the PeopleCert exam be retaken?

Taking an exam means investing time, money, and energy. Wouldn't you like to take the exam knowing that if you don't get the result you expected, you can retake it at a fraction of the cost? In case of an unsuccessful result, the Take2 option is available exclusively through Online Proctoring.

If you purchase Take2 exam retake option and fail your first exam, you can retake the exam at no additional cost. Once your official results are available, you will be notified by email to register for the retake exam. The exam will be administered via Online Proctoring, which gives you the flexibility to take the exam at a time that is convenient for you. You have up to 6 months to prepare for and take the retake exam from the date of your first exam.

What is PeopleCert Plus Membership?

PeopleCert Plus is an exclusive annual membership that opens the door to all the essential tools you need for successful certification and maintaining your expertise. Whether you are preparing for ITIL®, PRINCE2®, or other globally recognized PeopleCert certifications, Plus membership gives you a head start.

What you get with membership:

  • Access to the official library - get unlimited access to more than 150+ official publications - manuals, practical guides, templates, studies, and more.

  • Mock exams & exam insurance (Take2) - prepare without stress. If you don't pass the exam the first time, you get a second attempt for free.

  • Digital badges and expert profile – share your achievements with digital certificates and gain access to the professional CPD (Continuing Professional Development) portal.

  • Maintain the validity of your certifications – collect CPD points every year and extend the validity of your certifications without having to retake the exams.

  • Exclusive webinars & masterclasses - gain access to expert lectures and webinars with industry experts.

  • Practical templates and guides - ITIL® Practice Guides, process templates, roles, checklists, implementation examples, and more.

Why PeopleCert Plus?

  • Higher exam success rates thanks to preparation with official resources

  • Save money on retakes

  • Get long-term access to up-to-date know-how

  • Ideal for individuals and corporate teams

Membership is mandatory but highly recommended, especially if you want access to mock tests, second attempts, or official study materials. The benefits apply to any exam you take during your membership. 

After paying for your order, we will send you an access code and instructions for activating your membership in your PeopleCert account.

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