More info

Strategic changes, transformations, or complex projects

MSP® can be used wherever major changes are planned/implemented, naturally generating risks, problems, and priorities that often conflict with each other. Experience clearly shows that organizations fail at transformation/strategic change management projects if

• They lack adequate leadership

• There is no impact on benefits/advantages

• The organization is not ready for change

• There is insufficient support from top management

• The involvement of stakeholders is inadequate

• The vision, expectations, and goals are incorrectly or insufficiently defined

• Unrealistic expectations from internal resources, insufficient management ability to change

All of this can be addressed using MSP best practices. This framework contains examples of good practice based on the experience of successful transformations and strategic goal management. This is just one of the reasons why MSP® is an increasingly popular course among managers.

MSP is a methodology for successfully managing strategic changes and transformations!

Whether you are dealing with strategic changes or complex projects/transformations, you can use knowledge based on Best Practice – i.e., examples of "good practice" from the internationally most popular MSP® methodology.

Managing Successful Programs in Businesses

In all industries and fields, there is pressure for more comprehensive and faster services (products/production). Organizations that have learned how to properly transform their strategic goals are more flexible, efficient, and faster. They have a better chance of survival and prosperity. Program management is becoming increasingly prevalent at the management level as a tool for

• change management

• transformation projects

• management and implementation of strategic goals

MSP Principles

MSP Principles. These are based on positive and negative experiences gained in strategic and program management.

MSP Principles contain the basic knowledge necessary for the successful implementation of any transformational changes.

Governance Theme

Governance Themes will teach you the absolutely essential basics: How to effectively set up program management in an organization to implement strategic goals/organizational changes.

We will have control over leadership, the implementation team, structure, divided roles, competencies, and we will teach you how to apply control and management mechanisms.

Transformation Flow

Transformation Flow is nothing more than a proven workflow for the entire program life cycle. From setting strategic goals to implementing specific benefits.

Transformation Flow will help you maintain the concept and strategic implementation of the program.

#1. PeopleCert Registration

The first step is to create a PeopleCert account

If you do not have a PeopleCert account, you will need to create one. Then log in to your account. In the Register for your exam section, enter the voucher code you received by email and click Submit. If additional information is required for a specific exam, you will be prompted to complete the relevant fields. Your exam details will then be displayed.

You will be sent an email confirming your exam registration and exam details. These are also available in your PeopleCert account.

#2. Online exam

To take the exam, click on the link in the email from PeopleCert that you received after booking your exam date. Log in to the exam using your PeopleCert login.

At least 24 hours before the exam, check your device’s compatibility with the testing platform. You should also check that you have a valid photo ID and that you can rotate your webcam 360°. Detailed steps for this check can be found in the Complete Online Exam Guide, which you can download below.

You can start checking in 30 minutes before the exam starts. During this process, you will need to agree to a confidentiality agreement, carefully read and acknowledge the exam instructions, and upload your ID. You will then be ready to connect with a proctor using the "Start now" button.

When your proctor joins the session, you will receive the following instructions:

• Check audio and video performance

• Show your ID on the camera if necessary

• Show your room and desk

• Share your screen with the proctor

• Confirm your personal information. If any information is incorrect, please inform your online proctor.

• Your online proctor will let you know when you are ready to start the exam!

#3. Results

This is what the successful completion email looks like.

Exam results can usually be expected within a week of taking the exam.

The certificate is now downloaded by the participant himself. For reasons of personal data protection, we no longer have access to your certificates. You can simply download the certificate by clicking on the red button that will redirect you to your private profile to log in. Here you can download the certificate.

Don't forget the password you provided during registration.

As part of purchasing a voucher for the certification exam, you can also purchase the following optional services:

• Take2 - Exam insurance and the option of a free retake

• PeopleCert Plus Membership - Exclusive membership with access to digital resources, updates, Take2, and other benefits.

• PeopleCert Exam Voucher Extension - Extension of the voucher's validity by 6 months.

Taking an exam means investing time, money, and energy. Wouldn't you like to take the exam knowing that if you don't get the result you expected, you can retake it at a fraction of the cost? In case of an unsuccessful result, the Take2 option is available exclusively through Online Proctoring.

If you purchase Take2 and fail your first exam, you can retake the exam at no additional cost. Once your official results are released, you will be notified by email to register for the retake exam. The exam will be conducted via Online Proctoring, which gives you the flexibility to take the exam at a time that is convenient for you. You have up to 6 months to prepare for and take the retake exam from the date of your first exam.

PeopleCert certification exam insurance can be purchased for the following exams:

• ITIL®

• MoP®

• M_o_R®

• MSP®

• P3O®

• PRINCE2®

• PRINCE2 Agile®

**Take2 can be purchased no later than 1 day before the course starts. 

PeopleCert Plus is an exclusive annual membership that gives you access to all the essential tools for successful certification and maintaining your expertise. Whether you’re preparing for ITIL®, PRINCE2®, or other world-renowned PeopleCert certifications, Plus membership gives you a head start.

What you get with membership:

• Access to the official library - get unlimited access to over 150+ official publications - guides, practical guides, templates, studies and more.

• Mock exams & exam insurance (Take2) - prepare without stress. If you don't pass the exam the first time, you have a free second attempt.

• Digital badges and expert profile - Share your achievements with digital certificates and get access to the professional CPD portal (Continuing Professional Development).

• Maintain the validity of certifications - collect CPD points every year and extend the validity of certifications without having to retake exams.

• Exclusive webinars & masterclasses - get access to professional lectures and webinars with experts in practice.

• Practical templates and guides - ITIL® Practice Guides, process templates, roles, checklists, implementation examples and more

Why PeopleCert Plus?

• Higher exam success by preparing with official resources

• Save money on retakes

• Get long-term access to up-to-date know-how

• Ideal for individuals and corporate teams

Membership is not mandatory, but highly recommended – especially if you want access to mock tests, second attempts, or official study materials. The benefits apply to any exam you take during your membership. After payment is received, we will send you an access code and instructions to activate your membership in your PeopleCert account.

*PeopleCert Plus Membership benefits apply to online exam vouchers only.