The ITIL® Service Transition course is designed for professionals involved in the management and control of IT services at any stage of the lifecycle. This course is particularly beneficial for those looking to understand and apply specific processes within ITIL® to effectively manage service changes and transitions in the IT environment.
Individuals who are aiming to enhance their ITIL® qualifications and gain a comprehensive understanding of the practical applications of service transition processes will find this course invaluable. It instills the knowledge required to ensure smooth transition of IT services, minimizing disruptions and maximizing benefits.
Target audience:
IT Managers and Team Leaders
Service Transition Managers
IT Development staff involved in the design and development of services
IT Operations Managers and Staff
Quality Assurance and Risk Management professionals
Project Managers involved in projects of service transitions