ITIL® Leader Digital & IT Strategy

Formation and implementation of an effective IT strategy

Requirements:
  • ITIL 4 Foundation

Digital and IT Strategy adds a new perspective to ITIL 4 leadership and elevates the discussion around ITIL concepts to the level of organizational strategy.

The ITIL® Leader: Digital & IT Strategy training is intended for:

  • CIOs (Chief Information Officers) and other IT executives

  • Business strategists who want to better understand the impact of IT on business strategy

  • IT and business leaders who are responsible for driving digital transformation

  • Managers responsible for the strategic planning and implementation of IT and digital initiatives

What will you learn

More information
  • Strategic thinking
  • Forming IT and Digital Strategy
  • Leading Digital Transformation
  • Development of Agile and Resilient Organizations

Terms

Currency
Term
Place
Length
Language
Price without VAT

No results match the specified filters

Loading...

Do you want this course individually?

Let us know!

This course can be customized - either as an individual training 1:1 or for your team. Just leave us your contact and we will contact you with options tailored to your needs.

Successfully sent

We will contact you.

Timeline

Day 1

09:00 – 17:00 Introduction and Foundation recapKey Concepts of Digital and IT Strategy
  • Digital, Information, and Communication Technology
  • Digital Transformation
  • Services, Products, and Competitive Advantage
  • Tiers of Strategy
  • Business Models
  • Operating Models
Strategy and the Service Value System
  • Opportunity and Demand
  • Value
  • Governance
  • ITIL Guiding Principles
  • Continual Improvement
  • ITIL Practices
What is Vision?
  • Disruptions
  • Vision
  • Digital Disruptions
  • Balanced Strategic Focus
  • Positioning Tools forDigital Organizations
  • Assignment 1: Digital Disruption and Digital Positioning

Day 2

09:00 – 17:00 Where Are We Now?
  • Environmental Analysis
  • Opportunity Analysis
  • Digital Readiness Assessment
How Do We Get There (Strategic Planning)
  • Strategy Planning
  • Financial Aspects of Digital and IT Strategy
  • Business Models for Strategy Planning
  • Portfolio Optimization
How Do We Get There (Strategic Approaches)
  • Strategic Approaches for Digital Organizations
  • Strategic Approaches for Operational Excellence
  • Strategic Approaches to Evolution
  • Strategic Approaches to Social Responsibility and Sustainability
  • Assignment 2: Strategic Approaches for Digital Organizations
Take Action (Managing Strategic Initiatives)
  • How Strategies are Implemented
  • Coordinating Strategy and Strategic Initiatives
  • Leading Digital Transformation
  • Digital Leadership
  • Assignment 3: Strategy Planning and Communication

Den 3

09:00 – 17:00 Did We Get There? (Measuring Strategy)
  • Key Facts About Measurement
  • Measuring a Strategy
  • Instrumenting Strategy
How Do We Keep The Momentum Going
  • Long-Term Momentum: Ensuring Organizational Viability
  • Short-Term Momentum: Parallel Operation
  • Assignment: Digital Strategy in VUCA Environment
Managing Innovation and Emerging Technologies
  • Managing Innovation
  • Formal Approach to Innovation Management
  • Culture that Supports Innovation
  • Approaches to Innovation
  • Evaluating and Adopting Emerging Technology
Managing Strategic Risk
  • Risk Management
  • Risk Identification
  • Risk Posture
  • Risk Treatment
  • Block length 90 min.
  • Teaching hours 24
  • Refreshments Yes
  • Exam Yes

The three-day ITIL® 4 Leader: Digital & IT Strategy certification course focuses on the challenges of developing a digital strategy and emphasizes how to align digital business strategy with IT strategy for business success.

Digital & IT Strategy includes four case study assignments and a multiple-choice exam, such as online.

To take the exam, candidates must pass all case study assignments. This will be confirmed to candidates by the trainer before the end of the training. Candidates who do not complete the case study assignment in the seminar may receive an additional individual written assignment based on the same case study.

Candidates who participate in the course in a virtual classroom format will receive a voucher to take the exam online.

Prestigious certification included

ITIL® Leader Digital & IT Strategy

The course includes 2 official practice tests and the PeopleCert certification test.

The certification exam takes place online after completing the course. Candidates will receive a voucher with which they can reserve the date of the final exam themselves.

As part of purchasing a voucher for the certification exam, you can also purchase the following optional services:

  • Take2 - Exam insurance and the option of a free retake

  • PeopleCert Plus Membership - Exclusive membership with access to digital resources, updates, Take2, and other benefits.

  • PeopleCert Exam Voucher Extension - Extension of the voucher's validity by 6 months.

Certification instructions

Exam format

Exam format

  • 30 questions, 60 minutes

  • Prerequisites: ITIL® 4 Foundation

  • Certificate in English language in electronic form

  • Certificate validity: 3 years

Frequently asked questions

All questions

What is the difference between COBIT and ITIL?

While ITIL focuses on providing best practices for managing IT services and processes, COBIT focuses on controlling and managing IT from a corporate governance perspective.

Many organizations use both frameworks simultaneously to get a comprehensive and balanced approach to managing their IT operations.

How does IT4IT relate to the ITIL framework and ITSM?

IT4IT builds on older best practices, such as ITIL, and learns from their inadequacies due to their focus but also to age and the associated change in individual aspects of the IT business.

How can I take the final exam and get certified?

Final exam is included in the training price and takes place after the training. You can choose between two exam formats:

a) Paper-based at TAYLLORCOX Campus.

b) Online. You will receive an exam voucher along with instructions on how to book your online exam.

You can choose your preferred exam format on the first day of training. You can also purchase Take2 Option, with which you get a second attempt free of charge in case you fail your first exam attempt. Second attempt always takes place online.

You can download your PeopleCert certificate 2-3 business days after you have successfully passed the final exam.

Can the PeopleCert exam be retaken?

Taking an exam means investing time, money, and energy. Wouldn't you like to take the exam knowing that if you don't get the result you expected, you can retake it at a fraction of the cost? In case of an unsuccessful result, the Take2 option is available exclusively through Online Proctoring.

If you purchase Take2 exam retake option and fail your first exam, you can retake the exam at no additional cost. Once your official results are available, you will be notified by email to register for the retake exam. The exam will be administered via Online Proctoring, which gives you the flexibility to take the exam at a time that is convenient for you. You have up to 6 months to prepare for and take the retake exam from the date of your first exam.

Can the validity of the exam voucher be extended?

Vouchers for PeopleCert online certification exams are issued with limited validity. Requests to extend vouchers are subject to a fee charged by the PeopleCert authorizing body.

The validity of an online exam voucher can be extended by 6 months.

In order for the voucher to be extended, it must still be valid and before its expiration date. If the voucher is no longer valid, an extension cannot be purchased and a new voucher must be purchased.

Voucher extensions can be purchased for the following exams:

  • ITIL®

  • MoP®

  • M_o_R®

  • MSP®

  • P3O®

  • PRINCE2®

  • PRINCE2 Agile®

*The voucher must be purchased from TAYLLORCOX. Vouchers from other suppliers cannot be extended by TAYLLORCOX.

What is PeopleCert Plus Membership?

PeopleCert Plus is an exclusive annual membership that opens the door to all the essential tools you need for successful certification and maintaining your expertise. Whether you are preparing for ITIL®, PRINCE2®, or other globally recognized PeopleCert certifications, Plus membership gives you a head start.

What you get with membership:

  • Access to the official library - get unlimited access to more than 150+ official publications - manuals, practical guides, templates, studies, and more.

  • Mock exams & exam insurance (Take2) - prepare without stress. If you don't pass the exam the first time, you get a second attempt for free.

  • Digital badges and expert profile – share your achievements with digital certificates and gain access to the professional CPD (Continuing Professional Development) portal.

  • Maintain the validity of your certifications – collect CPD points every year and extend the validity of your certifications without having to retake the exams.

  • Exclusive webinars & masterclasses - gain access to expert lectures and webinars with industry experts.

  • Practical templates and guides - ITIL® Practice Guides, process templates, roles, checklists, implementation examples, and more.

Why PeopleCert Plus?

  • Higher exam success rates thanks to preparation with official resources

  • Save money on retakes

  • Get long-term access to up-to-date know-how

  • Ideal for individuals and corporate teams

Membership is mandatory but highly recommended, especially if you want access to mock tests, second attempts, or official study materials. The benefits apply to any exam you take during your membership. 

After paying for your order, we will send you an access code and instructions for activating your membership in your PeopleCert account.

Your next career step