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ITIL® 4 Foundation exam
Certification exam
- No practice required
ITIL® 4 Foundation is intended for all IT managers, consultants and other professionals who need to master the IT Service Management framework or want to upgrade their knowledge to the latest version of ITIL®.
ITIL® 4 is not only aimed at IT Management and professional consultants. In which positions will you apply this course with ITIL 4 processes?
IT Management
IT Consuting (setting up and optimizing IT)
Project managers (responsibility for IT projects)
CFOs (how to invest and bill for IT services)
Enterprise Architects (proposal development of enterprise architecture)
You can also take the certification exam independently without purchasing a course.
What will you learn
More information- Access to official ITIL® 4 Foundation materials
- You get the official ITIL® 4 book
- After successfully passing the exam, you will receive the ITIL® 4 Foundation certification
- If interested, it is possible to purchase additional insurance for the certification exam (in case of failure, 2nd attempt)
Terms
Fully booked
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Timeline
- Block length 60 min.
- Teaching hours 0
- Refreshments No
- Exam Yes
Prestigious certification included
ITIL® 4 Foundation
The exam can be taken in paper form at TAYLLORCOX in one of the dates listed above or online in individual dates.
Paper exams always take place from 10.00 a.m. If interested, it is possible to arrange an individual date for the paper exam.
Exam format
ITIL 4 Foundation
Number of questions: 40
Duration of the test: 60 minutes
Min. success rate: 65% (26 out of 40)
Gadgets: No. Closed book policy.
Course Materials / Certification: English only
Qualification requirements: None. General knowledge of IT is an advantage.
Certificate validity: 3 years
Frequently asked questions
All questionsWhat is ITIL?
The acronym IT Infrastructure Library represents the know-how of best practices used by organizations for effective IT Service Management. Key benefits include:
effective investment in IT
management management system
increasing the availability and quality of services
How does IT4IT relate to the ITIL framework and ITSM?
IT4IT builds on older best practices, such as ITIL, and learns from their inadequacies due to their focus but also to age and the associated change in individual aspects of the IT business.
How can I take the final exam and get certified?
Final exam is included in the training price and takes place after the training. You can choose between two exam formats:
a) Paper-based at TAYLLORCOX Campus.
b) Online. You will receive an exam voucher along with instructions on how to book your online exam.
You can choose your preferred exam format on the first day of training. You can also purchase Take2 Option, with which you get a second attempt free of charge in case you fail your first exam attempt. Second attempt always takes place online.
You can download your PeopleCert certificate 2-3 business days after you have successfully passed the final exam.
Your next career step
ITIL® 4 Foundation
Fundamentals of digital transformation and transition to modern Service Management
ITIL® 4 Specialist: High Velocity IT
How to use Agile, Lean, Cloud and Automation for fast delivery and maximum value
ITIL 4 Specialist: Drive Stakeholder Value
It involves collaboration between the service provider, customers, suppliers, and partners
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