ITIL 4+ CIO Masterclass

34 best practices for IT directors

Requirements:
  • Nevyžaduje praxi

Who is the course for

Porovnat s ostatními kurzy

Assessment Workshop for IT Directors (CIOs). We will show you solutions to four of the more unusual tasks and challenges of the IT department with the help of ITIL 4.

To do this, we reach into the 34 Practices library. From them, we select the most relevant ones for the "CIO" position for your role.

What will you learn

More information
  • Tricks to speed up innovation
  • Introduce new forms of work in the IT department
  • Master the digitization of the organization's final products and services
  • How to strengthen the value of IT products and services for their users

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This course can be customized - either as an individual training 1:1 or for your team. Just leave us your contact and we will contact you with options tailored to your needs.

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  • Refreshments No
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Frequently asked questions

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What is ITIL?

The acronym IT Infrastructure Library represents the know-how of best practices used by organizations for effective IT Service Management. Key benefits include:

  • effective investment in IT

  • management management system

  • increasing the availability and quality of services

How does IT4IT relate to the ITIL framework and ITSM?

IT4IT builds on older best practices, such as ITIL, and learns from their inadequacies due to their focus but also to age and the associated change in individual aspects of the IT business.