ISO 9001 Intro™

ISO 9001 is the most well-known standard in the field of quality management systems. Worldwide there are more than 2mil. certified organizations across sectors (Manufacturing, Telco, Finance, IT, Automotive, etc..) In this management introduction you will learn about the structure of the standard, the requirements of its chapters. We will show you how to create a QMS (Quality Management System) or Quality Management System that meets the audit requirements.

Requirements:
  • No experience required

The ISO 9001 Intro course is designed for anyone who wants to set up internal processes and create a comprehensive "manual" in the form of guidelines, processes and procedures.

What does the ISO 9001 manual, also known as the Quality Management System (QMS), contain? How to prepare an Internal Audit and what to expect in a certification audit? We'll show you how to demonstrably improve processes and create a more effective quality management system across your organization.

The most frequent graduates of the ISO 9001 Intro™ course

  • Advisors, consultants

  • Internal Audit, Department Managers, Directors

  • IT Managers responsible for internal ERP, CRM etc..

  • Anyone interested in creating an ISO 9001 manual

What will you learn

More information
  • ISO 9001 principles and processes
  • How to create a QMS Quality Manual
  • What is involved in preparing for an Internal and Certification Audit
  • Answers to what you wanted to ask + examples from practice

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This course can be customized - either as an individual training 1:1 or for your team. Just leave us your contact and we will contact you with options tailored to your needs.

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Timeline

First Day

09:00 – 10:30 Introduction
  • What is ISO 9001
  • What is PDCA, QMS
  • Related standards, např. Six Sigma
10:30 – 10:45 Coffee break
10:45 – 12:15 QMS
  • Documentation structure
  • Principles, Processes, Rules
ISO 9001 Audit
  • Internal Audit
  • Certification Audit
Conclusion
  • Questions
  • Block length 90
  • Teaching hours 3
  • Refreshments Yes
  • Exam No

A quality management system helps to reduce process costs, increase efficiency and prevent errors. We show you what an internal and certification audit looks like.

Frequently asked questions

All questions

What is ISO?

The International Organization for Standardization is an international non-profit organization based in Geneva, Switzerland. ISO develops and publishes international standards that serve as a reference framework for products, services and systems to ensure quality, efficiency and interoperability at a global level. The standards include various areas such as quality, environment, information security, etc.

What are Intro courses?

These are short managerial introductions to individual methodologies that will introduce you to the issue and help you decide on the right course.