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ITIL 4+ Operations Masterclass

A selection of 34 ITIL best practices

Requirements:
  • Nevyžaduje praxi

terms +420 222 553 101

Who is the course for

Porovnat s ostatními kurzy

An intensive all-day workshop where we will show you a selection of 34 practices.

These are key techniques for the operations manager role. We will focus on solving four of today's more unusual and essential tasks. Here you will perfect the techniques that will make you a formidable Operations Executive Manager.

What will you learn

More information
  • Increase the speed of innovation
  • Digitization of the organization's final products and services
  • Increase the useful value of IT products and services for their users
  • Introduction of new forms of work and digitization of the IT department

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This course can be customized - either as an individual training 1:1 or for your team. Just leave us your contact and we will contact you with options tailored to your needs.

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Frequently asked questions

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What is ITIL?

The acronym IT Infrastructure Library represents the know-how of best practices used by organizations for effective IT Service Management. Key benefits include:

  • effective investment in IT

  • management management system

  • increasing the availability and quality of services

How does IT4IT relate to the ITIL framework and ITSM?

IT4IT builds on older best practices, such as ITIL, and learns from their inadequacies due to their focus but also to age and the associated change in individual aspects of the IT business.

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Contains consolidated terms and definitions of thousands of managerial terms in the field of project, program, portfolio, risk, enterprise architecture, security and personal data protection.

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