FAQ

What is IT4IT?

IT4IT is an end-to-end IT business model, independent of vendors and the field of business, giving recommendations for increasing the flexibility of responding to business requirements, the speed of delivery of innovations, the availability and reliability of IT products and services, and of course also for increasing efficiency.

How does IT4IT relate to the ITIL framework and ITSM?

IT4IT builds on older best practices, such as ITIL, and learns from their inadequacies due to their focus but also to age and the associated change in individual aspects of the IT business.

How can I take The Open Group final exam and get certified?

As part of the training, you will receive a voucher for The Open Group final exam, which you can use to book the date of the final exam after the training. The exam can be taken online or at one of the Pearson Vue test centers.

Note: The exam is part of the training. It is not to be sold separately.

Once you pass the final exam you receive The Open Group certificate.