Who is it for?
This Lead Auditor Course provides you with the knowledge and skill to conduct and lead effective internal and external IT Asset Management audits that comply with the requirements of ISO/IEC 19770 and which are carried out in accordance with the framework of ISO 19011.
Who should attend?
- Internal auditors
- Compliance Managers
- Management representatives
- Those who want to become third party auditors for ISO/IEC 19770
Software license audits may be business-as-usual for software vendors – but for the companies responding to those audits they are costly in terms of both time and money. Implementing & Compliance IT Assessment processes – such as the ISO 19770 standard for IT Asset Management – can help you avoid this pain. Even better, becoming certified to follow these processes can reduce your chances of receiving audit requests from vendors.
Course Content - What will I learn in the training?
ISO/IEC 19770 is an international standard about IT Asset Management (ITAM), which is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization.
The course consists of three parts.
ISO/IEC 19770-1 is a process framework to enable an organization to prove that it is performing software asset management to a standard sufficient to satisfy corporate governance requirements and ensure effective support for IT service management overall.
ISO/IEC 19770-2 provides a software asset management (SAM) data standard for software identification tags. Software ID tags provide authoritative identifying information for installed software or other licensable item (such as fonts, or copyrighted papers).
ISO/IEC 19770-3 will provide a software asset management (SAM) data standard for software licensing entitlement tags. Software entitlement tags are computer files that provide authoritative identifying information about software licensing rights.
Upon completion of this training, participants will be able to:
Describe the purpose of an ITAM | Plan & conduct an ISO/IEC 19770 audit | Manage audit communication and interviews | Report and follow up on an ITAM ISO/IEC 19770 audit.
Conduct opening, closing, and follow-up audit meetings | Understand the key fundamentals and processes of an ITAM | Understand and apply the requirements ISO/IEC 19770 in the context of an audit.
Exam details + certification
Those who score more than 70% will be awarded a lead auditor certificate. The “Certified ISO/IEC 19770 Lead Auditor” exam fully meets the requirements of the ITAM Examination Certification Programme. The exam covers the following competence domains:
- IT Asset Management
- Software Asset Management
- Hardware Asset Management