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Why ITIL? Take a look at the capabilities and benefits of ITIL - the most widely accepted approach to service management in the world.

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czAn ITIL Evolution!

New ITIL Practitioner Certification Announced

From the global leader in IT Service Management best practice comes the latest evolution in the ITIL framework. Developed by a dedicated team of IT professionals, ITIL Practitioner is the new follow on from ITIL Foundation that builds on the ‘what’ and the ‘why’ and gives users the know-how to identify and deliver improvement initiatives in the workplace.

What is ITIL® Practitioner?
A brand new qualification from AXELOS, that follows on from ITIL Foundation.  It will enable ITILPractitioners to confidently and successfully adapt and adopt the ITIL framework. Building on the knowledge gained at Foundation level, it will give individuals the ability to identify and deliver improvement initiatives in the workplace.
Why come with new qualification ITIL® Practitioner?
The new ITIL Practitioner qualification and the accompanying guidance is a response to practitioners’ requests for additional, practical elements to complement the existing ITIL guidance. While the ITIL Foundation qualification confirms a good understanding of what service management is and introduces all the relevant ITIL concepts and the language, the ‘how’ is addressed only very briefly. ITIL Practitioner comprises key skills for how to start adopting and adapting ITIL within the organization.
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The Swirl logo™ is a trade mark of AXELOS Limited. PRINCE2® is a Registered Trade Mark of AXELOS Limited. MSP® is a Registered Trade Mark of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Limited. M_o_R® is a Registered Trade Mark of AXELOS Limited. RESILIA™ is a Registered Trade Mark of AXELOS Limited.