ISO/IEC 20000-1 | ITSM

Why get ISO/IEC 20000 certified?

The introduction of standardized ITSM in company management and certification to the ISO / IEC 20000 standard is a necessity for many companies. The certificate brings a number of benefits: 

• You will strengthen the credibility and image of your company in the eyes of customers, business partners and employees.
• You will support the transparency of processes at all levels with properly set up IT services and related contractual relationships.   
• You will reduce costs and increase the quality of IT services by simply setting instructions for the management system.
• Minimize time to re-address typical situations by standardizing IT Service Management policies and processes.
• You will get a tool to help you fully set up the principles and processes for designing, transitioning, operating, and improving ITSM.
• You will invest in the methodological development of IT projects that support the operation of the company.
• You will learn the methodology of IT risk management.
• You will also use the acquired knowledge for change management.

Why TAYLLORCOX for your ISO 20000 certification?

• We will analyse your situation and we will design a specific certification procedure to ensure it meets your real needs. Moreover, we can flexibly respond to your ad-hoc requests during the certification process.
• We are part of an international company which is the basis of our know-how and background. Our auditors are top experts taking part in the creation of relevant laws.
• We will take over most of the administrative burden for you and thanks to our experience and detailed customization we can implement the certification process up to 75% faster than our competition.
• As the only accreditation body on the market, we will also provide training for you and your employees. This is one of the reasons why the vast majority of our certifications result in success.
• We offer the best quality : certification price ratio. We manage to adapt to corporations as well as start-ups, and our outputs are always just as precise.
• Although our team is full of renowned specialists from a wide range of industries we are completely normal people. We provide clients with the best customer care and devote our energy to their education.
• We constantly bring news and important information (not only) about ISO 20000 our blog.

ITIL® Libraries

ITIL summarizes proven concepts and procedures that allow better planning, use and improvement of information technology for IT service providers and their customers. The project proved successful in Great Britain, where it has been used since 1985, and later took over in other countries. 

The methodology deals with the process management of the organization, so ITIL libraries cover the entire life cycle of IT services - from recognizing and refining business requirements, through the design of a specific form of services, to implementation and setup, which guarantees continuous improvement. The concept enables the observance of strategic goals across the organization and is intended mainly for middle and senior management.